When does the site open and close?
When are the peak arrival times?
What time do the bands start?
What ID do I need to bring with me?
Are there any age restrictions?
What happens after the bands finish?
Can I bring my pets?
Can I bring glass onto the site?
Is there disabled access at 2000trees?
Are there cash machines on site?
Can we have BBQs and bonfires?
Are there showers on the site?
Do you have plenty of toilets?
Can I bring my own alcohol?
Can I bring Chinese Lanterns or Fireworks?
WORKING WITH US
Are there any stewarding positions available?
Can my band apply to play at 2000trees?
I would like to trade at 2000trees, how do I apply?
TRAVEL
How do I get to the site?
What is the parking like?
Is there a car parking charge?
Can I bring a campervan / caravan?
TICKETING
I can no longer come to 2000trees; can I give my eticket to someone else?
I haven’t received my eticket. What do I do?
Can I get refund on my tickets?
Are there any other options to etickets?
Can I buy a day ticket?
Do children 10 years old and under need tickets?
THE FESTIVAL SITE
Once I arrive, is the site easy to navigate?
We are coming as a family, is there an area for us?
Are there water points/taps in the camp site?
What entertainment do you offer for Kids?
What should I do with my litter?
Is it possible to hire accommodation on site?
GENERAL
When does the site open and close?
VIP early entry ticket holders: Thu 11th July 13.00 – 23.00
General admission: Fri 12th July 08.00 – 23.00 / Sat 13th July 08.00 – 19.00
- All guests must be off site by 14.00 on Sunday 14th July.
- There is strictly no admission or readmission after 23.00 on any day.
- The wristband exchange will close 30 minutes after the site closes on each day.
When are the peak arrival times?
Please try to avoid the busiest times when entry is slowest, which are as follows:
Thu 11th July: 13.00 – 17.00
Fri 12th July: 08.00 – 12.00
What time do the bands start?
Thursday 11th July: 4pm
Friday 12th July: midday
Saturday 13th July: midday
What ID do I need to bring with me?
We will be employing a “Proof of Age” scheme so Under 18’s (or those who look under 21) must bring official ID (passport, photo drivers licence, Prove It card etc). Attendees without relevant ID will be issued with an under 18 wristband (and thus will be refused alcohol at the bar).
Are there any age restrictions?
There is no minimum age; however attendees under the age of 16 will not be admitted onto the event site without an accompanying adult.
What happens after the bands finish?
To read about the after hours Silent Disco click here.
Can I bring my pets?
As a condition of our license, no dogs are allowed on site (except registered guide dogs).
Can I bring glass onto the site?
Under no circumstances will glass bottles / containers be allowed onto the event site.
Is there disabled access at 2000trees?
If you or a friend has any particular requirements, then please email us at info@twothousandtreesfestival.co.uk and we will make every effort to provide assistance.
Disabled toilets are available on site.
Are there cash machines on site?
ATM cash machines are available on site all weekend.
Can we have BBQs and bonfires?
Small disposable BBQs are allowed, but as a condition of our licence bonfires are forbidden.
Are there showers on the site?
There are no showers at 2000trees.
Do you have plenty of toilets?
We have loads of portaloos, disabled toilets and men’s urinals to keep everything flowing so to speak!
In 2010 we were awarded 2nd Best Toilets at the UK Festival Awards.
Can I bring my own alcohol?
Yes, you are allowed to bring alcohol on-site. The only restriction is that any glass found will be confiscated.
Can I bring Chinese Lanterns or Fireworks?
Due to licensing restrictions, Chinese Lanterns and Fireworks are strictly prohibited.
WORKING WITH US
Are there any stewarding positions available?
Please click here for further details.
Can my band apply to play at 2000trees?
Please click here for further details.
I would like to trade at 2000trees, how do I apply?
Please click here for further details.
TRAVEL
How do I get to the site?
You click here and then follow our directions.
What is the parking like?
There is ample parking space for all 2000trees attendees and parking officials will be on hand to direct you on arrival.
Is there a car parking charge?
Well, there is no escaping the fact that the single biggest source of carbon emissions for any festival comes from car travel. Thus after much thought, we have come to the difficult decision to impose a £5 car parking charge at 2000trees, payable on arrival at the site. Of course we are keen to acknowledge the effort that some of you make to share lifts, and we have therefore decided that cars with four or more guests will be exempt from the charge.
Fear not, this is not some cynical money making scheme on our part, the majority of the proceeds are being used to subsidise an improved shuttle bus service from Cheltenham train station, which will dovetail with national rail connections and also operate at a frequency and price which will make the service a preferable alternative to using local taxis. The remainder of the revenue will then be used to improve the site infrastructure to allow for a broader national coach service.
Can I bring a campervan / caravan?
Due to licensing restrictions we are no longer allowed campervans / caravans on site. We are extremely sorry for this, however, it is out of our control.
TICKETING
I can no longer come to 2000trees; can I give my eticket to someone else?
Ticket transfers are allowed for the face value only and the deadline for eticket name changes is July 1st. To change the name on your ticket please send as much of the following information as possible to trees@etickets.to:
- Guest name on the eticket.
- Purchaser name.
- Email address used to book the ticket.
- Google order number.
- Eticket transaction ID.
I haven’t received my eticket. What do I do?
Please email trees@etickets.to with the following information and they will look into it for you:
- Guest name on the eticket.
- Purchaser name.
- Email address used to book the ticket.
- Google order number.
- Eticket transaction ID.
Can I get a refund on my ticket?
Sorry, tickets are non-refundable.
Are there any other options to etickets?
Subject to demand you can buy physical / paper tickets at numerous outlets. Click here for a full list.
Can I buy a day ticket?
Sorry no, we only sell weekend tickets. This creates a much more intimate festival with a real community spirit.
Do children 10 years old and under need tickets?
Yes. Whilst these tickets are FREE, you will need to register your child at the time you purchase your adult ticket. These tickets are strictly limited in number.
THE FESTIVAL SITE
Once I arrive, is the site easy to navigate?
Yes, it’s a small site and there is only one entrance which is easily accessible from the car park and the shuttle drop off point.
There is a designated family & disabled camping area which will be signposted.
We are coming as a family, is there an area for us?
There is a designated family camping area.
We do not allocate tickets for specific campsites, it’s on a first come first served basis; however, there should be ample space for everyone.
Are there water points / taps in the camp site?
Yes there are plenty of water taps available in all camp sites.
What entertainment do you offer for Kids?
Please click here for further details.
What should I do with my litter?
Upcote Farm has been designated an Environmentally Sensitive Area. Please put all litter in the bins provided and respect the local environment. Recycling facilities will be available so please use them.
Is it possible to hire accommodation on site?
Yes, you can hire Yurts and Belltents by clicking here.
