UPCOTE FARM - 11/12/13 JULY 2019

Info

Check out what happened last July, or click on the headings below for information on every aspect of 2000trees Festival. If you’ve still got questions you can head to our Frequently Asked Questions page here.

CASHLESS – WIN FREE SPENDING MONEY

Pay attention Bond… 2000trees is going completely cashless this year & to make sure you have the best time ever, please read this news post in full & register for a cashless account before you get to the festival,  If you read all the way to the end & follow the insructions you can even win FREE SPENDING MONEY all weekend at 2000trees! WOOO!

WHAT’S CASHLESS PRECIOUS?

This year we’re getting rid of cash at 2000trees & using the PlayPass Cashless system.

Instead of paying for drinks, food or merch with cash, you now just need to load your money onto your RFID wristbands & zap these to pay for stuff.

It’s quicker, cheaper & easier than getting cash onsite & the best thing is, you can’t lose the money in your pockets because now it’s attached to your wristband.

It doesn’t need wifi to allow payments so being in a festival field won’t be a problem. 
As long as you register your account, preload some money onto your wristband & select Auto Top Up you won’t have to queue to access your cash on arrival. 

You can go straight to the bar or your favourite food stall and get on with the serious business of partying

WHAT DO I NEED TO DO NOW?

If you’ve already got your ticket, you now need to register with PlayPass.  Then simply link your ticket barcode number to your PlayPass account & load it up with some cash.  IMPORTANT – Make sure you select Auto Top Up (optional but recommended) & that way whenever you run low of funds at the festival it will automatically Top Up with the amount you select.
 
This way you never have to worry about running out of cash or having to visit the cash point.
REGISTER NOW

YEAH YEAH, BUT HOW DO I WIN FREE MONEY?

Register today & you could get the following benefits….

 

COMPETITION: Win free spending money all weekend!*

Preload your wristband with a minimum of £20 & set up Auto TopUp before June 10th & you will be entered into the prize draw to win free spending money all weekend.*
Winner will be notified by email after June 10th

REGISTER NOW

*Competition prize of free spending money all weekend is limited to a maximum spend of £100 per day. This does not apply to anyone else spending their own hard earned money.  You are of course welcome to buy as many beers & burritos as you like. We’re not here to judge 🙂

 

Cashless FAQs: queue less, enjoy more!

 

READ THIS FIRST – https://www.twothousandtreesfestival.co.uk/cashless/

Having trouble linking your ticket to Playpass?

Register today for the following benefits….

Preload your wristband with £150 and set up Auto TopUp & we’ll give you £15 free. (Minimum £10 auto top up).
Preload your wristband with £100 and set up Auto TopUp & we’ll give you £10 free. (Minimum £10 auto top up).

COMPETITION: Win free spending money all weekend!*

Preload your wristband with a minimum of £10 & set up Auto TopUp before June 10 & you will be entered into the prize draw to win free spending money all weekend!*

Click here to register your personal cashless account!

FAQs

1) About Playpass Cashless RFID System
2) Customer service enquiries
3) What is RFID and how does it work?
4) Is it secure?
5) Why Cashless?
6) How do I get started?
7) Do I have to register my personal information to use the system?
8) I have not bought my ticket yet, can I still create my personal account?
9) Someone else bought my ticket, can I still create a personal account?
10) When I try to create my personal account, my ticket number is not recognised. What should I do?
11) How do I get my wristband?
12) Adding credit to the wristband tag
13) Purchasing food, beverages, merchandise and anything else at the festival
14) What if the vendor charges me the wrong amount?
15) How can I check the credit balance on my wristband?
16) What happens if my RFID wristband gets damaged or lost?
17) How can I get a refund for any credit I don’t spend at the event?
18) Can the technology be used to track my movement?
19) Is the system less convenient for me than using cash?
20) Is the system reliable?
21 ) Having trouble linking your ticket to Playpass?

Playpass Cashless RFID System

At the festival, all transactions are cashless thanks to your RFID wristband. That means all points of sale (bars, food trucks, market stalls and merchandising) will only accept one method of payment: the chip on your wristband.

Cashless is not only easier and faster, but safer too – our system uses military-grade encrypted technology that would take a super-computer 260,658 years to crack, making it more secure than online banking, magnetic strips or contactless credit & debit cards.

And you can claim back all unspent credit after the event.

Click here to register your personal cashless account!

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Customer service enquiries:
For enquiries about using the Playpass Cashless system please contact: cashless+2tt@playpass.eu
For general 2000trees enquiries please contact: info@twothousandtreesfestival.co.uk

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What is RFID and how does it work?
RFID stands for radio frequency identification. The technology uses electromagnetic fields to transfer data for the purpose of automatically identifying and tracking tags attached to objects, in this case wristbands. Our cashless system uses RFID to write electronic credits on to your chip when you top up funds and debits them when you buy something.

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Is it secure?
There is no risk of money or data theft from the system and, if you lose your wristband, you have not lost your money – it can be instantly transferred to a new wristband if you have registered a personal account.
*For those with an interest in data encryption, our chips use three-key Triple-DES which provides 112 bits of cryptographic strength, equal to 72,057,594,037,927,936 (over 72 quadrillion) possible keys.

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Why Cashless?
1.    Due to the many moving parts at a live event, cashless payments is now recognised as the global best practice at festivals around the world.
2.    Cashless payments make your festival experience easier, faster and safer.
3.    Load your wristband from the get go (online beforehand or when you arrive at the festival), no need to keep your cash or credit card in a tent or locker – your funds are on your wristband, attached to you at all times, making it hassle-free all weekend.
4.    The Auto TopUp feature means you don’t have to go anywhere to load more funds when you need them (if you choose this option).
5.    If you lose your wristband, we will give you a new wristband and do our best to instantly recover any funds attached to it – you can’t do that with cash!
6.    It makes service at the bars and vendors much faster and reduces queues.
7.    If you don’t spend all of the money loaded onto your wristband, you can quickly and easily request your money back online after the event – please note there is a £1 processing fee from our payment provider for this service.

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How do I get started?
Firstly you need to buy a ticket for the festival – you can’t get started without one. With your ticket you can create a personal account before the festival, allowing you to top up credit on your account before and during the festival – you can also set up Auto TopUp and keep track of all your purchases during the festival.
During the festival you can still create an online personal account using your smartphone with the unique ID at the back of your wristband tag.

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Do I have to register my personal information to use the system?
No, if you do not want to create a personal account at all, you’re free to remain anonymous. Just walk into the festival and use any top-up booth to add credits to your wristband tag. The system will only identify you by your wristband ID number, with no personal data attached. You can still load funds to your wristband using the onsite topup stations and pay with it at any point-of-sale.
Registering a personal account is therefore not mandatory but it is recommended, as it will give you extra benefits including the ability to top up online through your smartphone, enable Auto TopUp, track your purchase history, redeem special incentives which could provide additional free credit and more easily replace your wristband with the balance intact if it gets lost.
It is not necessary to register a personal account in order to reclaim your unspent funds after the event – you can still do this as an anonymous user.

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I have not bought my ticket yet, can I still create my personal account?
No, to create a cashless personal account you must be in possession of a valid ticket ID number. This number is required to transfer your credit to your RFID wristband when you receive it at the Wristband Exchange when you arrive at the festival.

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Someone else bought my ticket, can I still create a personal account?
Yes, this is not a problem. Just make sure you enter the ticket number of the ticket you will be carrying to enter the festival, and your personal account will be linked to your wristband.

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When I try to create my personal account, my ticket number is not recognised. What should I do?
First, double-check that the number you are typing is definitely the ticket number. Tickets can carry a lot of different information on them.
Then, if you have just bought your ticket, it is possible that your ticket number is still not yet known inside the cashless system. Try again in 24 hours.
If it still doesn’t work, send an email to cashless+2tt@playpass.eu and the issue will be resolved promptly.

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How do I get my wristband?
There are no fees associated with wristband activation.
Your RFID wristband will be issued to you on arrival at the festival in exchange for your valid ticket. At that moment all benefits and credit already linked to your ticket via your personal account will be automatically transferred to your wristband.
You can also choose not to create a personal account before the festival and just walk in. Your wristband is then activated but not linked to a personal account. You can load credit to the wristband inside the festival by visiting a top-up station.

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Adding credit to the wristband tag
You can add funds at any time online with a credit or debit card, using a smartphone, tablet or computer via your online personal account. If you have a personal account, you can also enable ‘Auto TopUp’ which allows you to automatically top up funds whilst making a purchase at the event, if your balance is too low to complete the payment. This way you never need to visit a top-up station or make an online card transaction to reload funds, giving you more time to enjoy the event. While at the festival, you will also be able to add funds using cash or credit/debit card by visiting one of the top-up stations.

We will still have ATM cash machines on site during the event, if you prefer to top up by cash rather than card.

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Purchasing food, beverages, merchandise and anything else at the festival
To make a purchase, check the sale amount displayed on the vendor’s terminal and tap your wristband on it. The purchased amount will be automatically and instantly debited from your credit balance on your chip. If you have a personal account, the purchase will appear in your transaction history as soon as the transaction has synchronised with our online account platform over the internet. It is possible that some vendors will not be connected to the internet, in which case the transaction may not appear in your history until shortly after the event.

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What if the vendor charges me the wrong amount?
Just as with a cash transaction, if you think you have been charged an incorrect amount after having made a purchase, tell the vendor immediately and they will be able to correct it.

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How can I check the credit balance on my wristband?
You can check your remaining balance at any time during the event by tapping your wristband at any point of sale terminal. Immediately after every transaction, the reader will indicate how much credit you have left. If you missed it, ask the bartender/vendor to show you your remaining balance.
If you have created an online personal account, you can also login to your account to check your balance. When doing this, always be aware that it is possible that some transactions may have not yet been synchronised over the internet to update the online account platform. This may cause temporary differences between the balance shown online and the one you see by tapping your wristband (which is always your correct ‘live’ balance).

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What happens if my RFID wristband gets damaged or lost?
If the fabric of the wristband becomes unusable, just visit the customer support point where staff will be able to quickly and easily re-issue you a new wristband, with your full balance intact. This does not require registering a personal account.

If the RFID chip becomes damaged please bring it to us and we will issue you with a new one and do our best to instantly recover any funds attached to it, although in some cases – depending on the extent of the damage – this may not be possible until after the event.

If your wristband is stolen please report it at the customer service point immediately, where we will be able to block it and issue you with a new one. As above, we will do all we can to restore your balance, but this may not be possible until after the event.

Please be aware that it is your duty to take care of your wristband and that the festival cannot be held responsible for any loss or theft.

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How can I get a refund for any credit I don’t spend at the event?
Reclaiming unspent funds is a quick and easy process. You will need your wristband ID number so make sure you keep hold of this.
Just log-on to the event website any time between 9am on Tuesday 17th July and 5pm on Friday 17th August and you will be directed to the refund request page, where you will be prompted to enter your wristband ID number for identification. You will see your remaining balance and can reclaim all of it – please note there is a £1 processing fee from our payment provider for this service.

Now just enter the bank details for the account you would like your refund to be collected in, and the funds will be transferred within a few days.

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Can the technology be used to track my movement?
No, it cannot. The wristbands we use can only be detected from a few centimetres away and are not equipped with any GPS technology so therefore it will be impossible to track your movement.

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Is the system less convenient for me than using cash?
No. Cashless offers far greater customer convenience, removing the need to bring and carry cash or queue at expensive ATM’s, as well as providing many other benefits such as keeping a record of all your purchases and enabling you to benefit from incentives and rewards. It also deters thieves and criminal elements making the event safer as well as more enjoyable.

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Is the system reliable?
Of course. The system we use is designed to be fail-safe, able to operate without internet or power and has been used flawlessly at hundreds of events around the world. It was built to have no central point of failure. This means that the worst case scenario is that an individual scanning device (such as a payment terminal on a bar) or wristband becomes damaged or lost. In both instances, they can be very quickly replaced on-site, ensuring continuous service throughout the event.

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Having trouble linking your ticket to Playpass?

Simply find your ticket in your inbox or in your eventbrite account via https://www.eventbrite.co.uk/
Click Print tickets.
On the PDF version of your ticket locate the long barcode number.
Use the barcode number to link your ticket to your Playpass account. (You can copy and paste it rather than entering it manually) 🙂
Pre-load your wristband/ playpass account & select auto top up.
You’re good to go – your wristband with your pre-loaded money will be waiting for you at wristband exchange.

*Competition prize of free spending money all weekend is limited to a maximum spend of £100 per day. This does not apply to anyone else spending their own hard earned money.  You are of course welcome to buy as many beers & burritos as you like. We’re not here to judge 🙂

Glamping

A little luxury goes a long way at a festival as lively as 2000trees – we haven’t won five national awards for nothing ya know!

We’ve got perfectly pre-pitched, beautiful bell and versatile vintage tents to suit all tastes and budgets, leaving you free to enjoy fun times with friends and family in a relaxing, stylish and boutique camping environment.

(You will also need to purchase your festival ticket from us)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Tangerine Fields is every festival campers’ dream.

Come rain or shine, there’s no need to faff about with pegs and poles. Our range of fully equipped, spacious tents and unique boutique selection will leave you spoilt for choice when looking for the ultimate glamping experience

Choose from the sumptuous luxury of the Arabian Bedouin Tent or the contemporary comfort of the Cosy Cube, while our Chill Out Tents provide a great space to relax in, with their Brazilian soft weaved hammocks 

Bright, airy and affordable, our range of tents house families of up to 8 people with plenty of room spare to store all your weekend essentials. And for those that like to travel light, we can fill the tent for you with all the kit you need to camp, from airbeds to head torches. There’s even one with BlackOut bedroom technology for those that like to sleep in the morning!

Better still, we’ll ensure you’re pitched with your friends no matter how big your group or how late they arrive to the festival. With prices starting from £30 per person for the whole event, a booking with Tangerine Fields means all you have to do is turn up, move in and enjoy the festival.

Visit www.tangerinefields.co.uk for more information and bookings.

 

 

 

 

 

 

 

Karma Canvas Bell Tents
Offering beautiful, 4, 5 & 6 metre cotton canvas bell tents for hire – the perfect way to sleep under the stars at 2000trees.
Each tent will be finely furnished with comfy queen/single air mattresses, coir matting, a table and fairy lights, creating real camping chic.

Click here for prices and booking info…

Karma Kanvas

 

 

 

 

 

 

 

Vintents’ collection of vintage canvas tents is unique, with variations in style, colour and design creating a classic look that is ideal for festival getaways. Spacious, stylish and cosy, they are split 50/50 between a cotton-canopied sleeping compartment and a living area. Cooler in the sun and warmer on wild and windy nights, these canvas tents are perfect for couples, groups of friends and families.

Find out more here http://www.vintents.co.uk/2000-trees-festival/

 

What to Expect


THE BASICS

The multi award winning 2000trees is a 10,000 capacity music festival set in the rolling Cotswold Hills. You’ll get 3 nights camping and a friendly, intimate atmosphere – plus amazing food and locally produced ciders, ales & lagers.

THE MUSIC
2000trees is all about the music. We’ll give you more than 120 of the absolute best new and underground acts from the worlds of rock and indie, plus some more established acts to close out the night. Previous bands that have played 2000trees include Frank Turner, Twin Atlantic, Frightened Rabbit, Slaves, Nothing But Thieves, Blood Red Shoes, Band of Skulls, The Bronx, Wolf Alice, Public Service Broadcasting, 65daysofstatic, Lower Than Atlantis, And So I Watch You From Afar, Future of the Left, Dan le Sac vs Scroobius Pip and Hundred Reasons. For details of past line ups take a look at the following links:- 2017 / 2016 / 2015 / 2014 / 2013 / 2012 / 2011 / 2010 / 2009 / 2008 / 2007

THE PRESS

– “A magnificent weekend” (Rock Sound)
– “Diverse, intense, challenging, and down-right incredible music. truly extraordinary, long may it continue” (The Independent)
– “The best festival in the UK – and that’s not going to change any time soon” (Stereoboard)
– “2000trees lives up to all the promises, it was the most pleasurable of festivals. fantastic festival and atmosphere” (Summer Festival Guide)
– “Top 10 small festivals” (The Guardian)
– “A festival set up by festival lovers for festival revellers… it might be small but it packs a punch.” (Virtual Festivals)
– “The most music-focused festival” (Itch, The King Blues)
– “My favourite UK festival” (Frank Turner)

THE FANS
Here’s what some of our fans had to say recently on Twitter…

– @2000trees I was in the Hundred Reasons pit with the organisers. When was the last time you saw Eavis or Benn in the pit. Didn’t think so
– @2000trees The only festival you can sleep with a white Russian and wake up smelling like a badgers bottom ;p
– @2000trees is the Christmas of festivals- it comes around once a year, there’s loud music and everyone’s drunk by lunch time
– @2000trees A festi called trees really is the bees knees, there’s lots of beer n music 2 hear, it’s by far the best part of my year
– @2000trees Friend Makin’, Leaf Loungin’, Cider Drinkin’, New Bandin’, Cave Dwellin’, Main Stagin’, Fun Lovin’, Greenhousin’

THE UK FESTIVAL AWARDS
– ‘Supporter of Emerging Talent’ Champion – Association of Independent Festivals Awards, 2014
– Winner of the “Grass Roots Festival” award – UK Festival Awards, 2010, 2013 & 2017
– Short-listed for Best Small Festival – UK Festival Awards, 2009, 2010, 2012, 2013, 2014, 2015
– Finalist in the Fans’ Favourite Festival – UK Festival Awards, 2011

Access Information

2000trees is currently working towards a silver award with Attitude is Everything after achieving the bronze award in 2013 and will continue to make our site as accessible as possible. Below we have outlined the available facilities at our festival but if you have any further questions then please don’t hesitate to email us at: info@twothousandtreesfestival.co.uk or write to us at:

2000trees Access Information
45 Underdale Road
Shrewsbury
SY25DT


Download information:
Click on link below to download the access information:

Access information as PDF
Access information as Word document

Large print available below:

Large print access information as PDF
Large print access information as Word document


Site explanation:
Broadly rectangular in shape, the site is 750m at its longest point with the Main arena, Main stage, Neu stage at bottom end and the accessible camping in the centre. Two large music tents (The Cave & The Axiom) are situated in the centre of the site. The Forest Sessions stage, and chill out areas are found towards the top end of the site.

Approximate distances from accessible campsite to:

Main stage – 340m (includes viewing platform)
The Cave tent – 135m (includes viewing platform)
The Axiom tent – 100m (includes viewing platform)
The Neu tent – 250m

The site is based on a sheep farm and as such the majority of the site is a field without solid road ways.

Site opening times:
VIP early entry ticket holders: Thursday 12th July 13.00 – 23.00

General admission: Friday 13th July 08.00 – 23.00 / Saturday 14th July 08.00 – 19.00

– All guests must be off site by 14.00 on Sunday 15th July
– There is strictly no admission or re-admission after 23.00 on any day.
– The Wristband Exchange will close 30 minutes after the site closes on each day.


Bookable access facilities

2:1 tickets for personal assistants:
A free ticket for a personal assistant is available to any deaf or disabled person who would be unable to attend without their presence and who has bought their own ticket.

Viewing platforms:
We have three viewing platforms available. One is situated at the Main Arena, one at the The Cave tent and one at the Axiom tent. Access to these platforms will only be granted to people wearing a viewing platform wristband. You will also receive a lanyard to allow one companion access along with you.

Accessible campsite:
Accessible camping is situated just inside the main pedestrian entrance which is the centre of the site with close proximity to facilities. An accessible toilet will be in this campsite. There are no showers on site. A 24-hour level access charging point for power chair batteries will be located in the Wristband Exchange (main entrance tent) 10m from the accessible campsite. Information during the festival will available from the same tent.

If you require access for a specific vehicle that is your only means of transport we will review on a case by case basis. Please email us to discuss at: info@twothousandtreesfestival.co.uk

Assistance with luggage is available upon request at arrival.


How to apply:
To apply for the 2:1 tickets and to request a viewing platform wristband or place in the accessible campsite, you will need to do the following:

– Purchase a standard ticket from our website
– Fill out the Access requirement form and email to info@twothousandtreesfestival.co.uk with the subject title: Access requirement form. (A physical document is available on request)

Access requirement Form as PDF 
Access requirement form as Word document

– We will then issue the 2:1 ticket to you manually.
– Upon entrance you will just need to bring your Etickets.

Wristband collection:
Customers making use of the 2:1 scheme and access facilities on site should proceed directly to the ‘Guest list’ queue at the Wristband Exchange (main entrance tent) to get their wristbands, passes and assistance upon arrival. Hearing loop facilities will be available at the Wristband Exchange tent

Parking:
Blue Badge parking spaces do not need to be pre-booked. Upon arrival at 2000trees please show your Blue Badge to a member of the car parking team and they will direct you to the correct spot. Blue Badge parking is directly outside the main pedestrian entrance.

Distance to:
Check-in – 75m
Accessible campsite – 250m

Toilets:
Accessible toilets are available at three major points around the site:

1. Access camping. (Centre of site)
2. Main Arena. (Bottom of site)
3. The Croft stage. (Top of site)

Main Stage viewing platform – toilet = 50m
The Cave tent viewing platform – toilet = 125m

Strobe lighting:
Strobe lighting may be used at any time during the festival.

Assistance dogs:
Assistance dogs are welcome at 2000trees. Please let us know if you intend to bring an assistance dog using the Access requirement form.

Medication Refrigeration:
A refrigerator will be available for medications located with our First Aid provider in the centre of the site.

All medicine must be clearly labelled including the owners full name & telephone number.

Medication is left at the owners risk and must be collected before the site closes at 12midday on Sunday.

Volunteering/Stewarding

Here you will find information on what volunteer positions we have available, what duties you will be asked to perform, the benefits of being a part of the stewarding and volunteer team, and details of how to apply.

Applications open in February each year.

Positions Available
1  Traffic Team
2  Site Stewarding Team
3  Sunday Breakdown Team


What Work is Involved?

  1. Traffic TeamThe Traffic Team is the most important volunteer team on the whole festival site, and is concerned with the smooth flow of traffic in to, through, and back out of the festival site. Find out more here
  2. Site Stewarding Team – The Site Stewarding Team carries out a variety of functions across the whole site, with the focus on keeping a watchful eye on the festival guests to help ensure that the festival runs safely and smoothly.


Specific roles include:
– Monitoring campsites to ensure that roadways and pathways remain open.
– Working with the security team to monitor stage capacity and crowd behaviour.
– Manning various road crossings to ensure that pedestrians are stopped when vehicles are moving along the roads.
– Manning wristband checking points.
– Assisting other areas of the festival as required.

Hours Involved:
– You will work a 4 hour shift each day (Thursday, Friday, and Saturday)
– You will need to arrive on site by 10pm on Wednesday 11th July   

Benefits
As well as free entry to the festival, for each shift you work you will receive a sandwich and a drink.

When you arrive on Wednesday afternoon, we’ll lay on some food and drinks to help you settle in to the site, and get to know everyone after the briefings have finished.

As a site steward you will be given access to camp in the VIP backstage area of the site, which also gets you in to our exclusive VIP bar, where you can avoid the crowds, and rub shoulders with the bands.

Team Structure
You will be assigned to one of four teams, A, B, C, and D.  The times each of these teams will be working are as follows:

  Thu Fri Sat
8am to 12pm A B D
12pm to 4pm B A C
4pm to 8pm C D B
8pm to 12am D C A

 

Teams will be allocated on a first come, first served basis when you arrive on site.  We will usually be able to make sure you are on the same team as any friends are also stewards.

  1. Sunday Breakdown TeamThe Sunday Breakdown Team works closely with the festival organisers to start packing the festival away.  It is hard physical work, and involves lots of heavy lifting and unglamorous work.  However, it does mean that you get to enjoy the whole festival.

 

Specific Roles include:
– Taking down and packing away tents and marquees.
– Taking down fencing and fencing covers.
– Taking down and packing away site decoration pieces – e.g. large heavy sculptures.
– Collecting and packing away site stake markers.
– Stripping bar decorations, and moving (very heavy) bars to storage barns.
– Collecting and moving tables and chairs from across the site.

Hours Involved:
– You will be expected to work from 10am to 6pm.
– To apply you need to buy a £200 Sunday Steward ticket at any point before the festival, which will operate as your deposit.
– All you then need to do is to turn up to the festival, enjoy yourself, and then report to festival reception at 10am on Sunday 14th July.
– This deposit will be refunded to you once you have completed your full day of breakdown work.
– If you turn up hungover or otherwise unable to work, you will be sent home, and will not have your deposit returned to you.

Deposits

We do not operate a deposit scheme at 2000trees – we prefer to operate on a relationship of mutual trust, but we do charge a non refundable administration fee of £5 for each application to be a site steward.

We understand that plans change, issues arise, and for a variety of events outside of people’s control, you may not be able to come along and be part of the team as you originally planned.  This is fine, but please, please, please let us know as far in advance as possible so that we can amend our record accordingly, and in any event by the weekend before the festival.

If you do turn up to the festival site, but do not participate in all of the shifts allocated to you, you will be charged the price of a full price festival ticket, and by proceeding with your application you agree to this charge being made.


Transport to the Festival

Regrettably, we are not at this time able to provide transport to or from the festival site for our volunteer team, and you will therefore have to arrange your own transport. If this situation changes, we will update this page accordingly.


How to Apply
Applications for all places open in February.

Places are strictly limited, and you can apply for the position of your choice by using the links below.

Further detailed arrival information will be provided at the end of June.  Any interim queries should be addressed to stewards@twothousandtreesfestival.co.uk

Traffic team applications are handled directly by Oxfam who operate this team. Click here for more and to sign up.

To become a site steward, you merely need to be over 18 years of age on Thursday 12th July 2018, and be available to be on site by no later than 10pm on Wednesday 11th July 2018.

To apply, you need to purchase a £5, non-refundable steward ticket from our website, via the link below.  These tickets are only valid for Wednesday 11th July.

You can purchase your refundable Sunday steward ticket via the link below.

 

  1. Traffic Team
  2. Site Stewarding Team
  3. Sunday Breakdown Team

 


Accessibility
2000trees is committed to accommodating the needs of stewards with disabilities who wish to join the stewarding team.

– As such, volunteers with a disability are able to bring a Personal Assistant, if required, in order to help them be part of the team;
– The use of any Personal Assistant is at the discretion of the individual concerned when on site, and may not be required whilst working, but needed for assistance with travel or free time;
– If a volunteer is bringing a PA to the festival, we recommend that the same person should attend any training session if possible;
– The sustenance arrangements (one drink and one sandwich per shift worked) are also available to the Personal Assistant’s of volunteers;
– 2000trees will endeavour to make all reasonable adjustments required to assist the volunteer in becoming part of the stewarding team;
Please note: 2000trees is not able to provide Personal Assistants for volunteers – it is the responsibility of the volunteer to source an appropriate person who is aged over 18.
For more information please see our access information section.

Trading at 2000trees

 

If you’re interested in trading at 2000trees please fill in the following questionnaire & if your stall looks like it might fit in with our existing stalls we’ll send you an application form in due course.

Trader application form request.

 

Playing at 2000trees

If you’d like your band to be considered for 2000trees, please fill in your details here & if we like what we hear someone will be in touch.
2000trees Band Application

The Big Green Shuttle Bus

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The Big Green Coach Shuttle Bus
Big Green Coach will once again be operating the Official festival Shuttle Bus Service between Cheltenham Spa Train Station and the 2000 Trees Festival site.

Shuttle Buses operate on the following days and times:

Thursday 12th July:
Departures every 20 minutes FROM CHELTENHAM SPA TRAIN STATION
First departure: 0830 (08.30am)
Last departure: 1610 (4.10pm)

Friday 13th and Saturday 14th July:
No service

Sunday 15th July:
frequent departures all morning FROM THE FESTIVAL

First departure: 0900 (9.00am)
Last departure: 1300 (1.00pm)

Advance fares: return £14; single £9
On the day fares: return £15; single £10

To view all service information and to guarantee your seat please visit Big Green Coach.

 



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